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Your frequently asked questions

What is the Epycure loyalty program?

The Epycure Club is a loyalty program designed for wellness enthusiasts. As a member, you earn points with every order and reach tiers (Curious, Connoisseur, Expert) that give you access to discounts and many exclusive benefits. Your points can be redeemed for vouchers, rewarding each of your Epycure rituals.

How do I access the Epycure Club?

How to earn points?

How can I check my points balance?

When are my points visible in my account?

How do I use my points?

Can points expire?

How is my status calculated?

How do I know my status?

How long is my status maintained?

What happens if I cancel or return my order?

I ordered with 2 different email addresses, can I merge my points?

Does the loyalty program work at the point of sale?

I was already a member of the old loyalty program: what happens to my points?

Can I get additional benefits if I refer a friend?