Your Epycure subscription has no commitment: you can cancel it at any time, in just a few clicks, from your account.
Did you know? If you just need a break or still have some capsules left, you can reschedule your next order instead of canceling: click the “Reschedule” button in step 3.
Step 1 — Sign in to your account
On epycure.com, click the account icon at the top right. Enter the email address you used for your order: you'll receive a login code by email.
Step 2 — Open “Subscriptions”
In the menu on the left, click Subscriptions. Your active subscriptions will be displayed.
Step 3 — Choose the subscription to cancel
Under the product in question, click Edit options.
Step 4 — Click “Cancel this subscription”
Scroll to the bottom of the page and click Cancel this subscription.
Step 5 — Tell us why you're leaving
Choose the reason that best applies to you, then click Next. Your answer helps us improve our wellness plans.
Step 6 — Confirm the cancellation
Depending on the reason you choose, we may offer you a deal. If you still want to cancel, click No thanks - cancel my subscription, then confirm.
That's it: no new orders will be sent or charged for this subscription. You can find it in the “Inactive subscriptions” tab, where you can reactivate it if you wish.
Have several subscriptions? Each product has its own subscription: repeat steps 3 to 6 for each one.
Can't do it? We're here to help
Email us at contact@epycure.com or submit a request, and include:
- the email address you used for your order;
- the product or products you want to stop subscribing to.
We'll take care of canceling it for you.
Have you already placed your order? Don't worry: you can still contact us. Even if the order for your subscription has already been triggered, we can help you cancel it.
